Technical Support Specialist

Shiftinc · Jeddah, Saudi Arabia · Posted 15 Oct 2026

About the job

A Technical Support Specialist is needed at SHIFT INC in Jeddah, Saudi Arabia.

Responsibilities

• Provide technical support to end-users
• Troubleshoot hardware, software, and network issues
• Install and configure computers, printers, and mobile devices
• Administer Microsoft 365, Windows Server, and Active Directory
• Monitor and maintain network devices
• Manage IT assets and inventory

Requirements

• Associate's degree or higher in Computer Science, IT, or related field
• Relevant experience in IT support and systems administration
• Strong knowledge of computer hardware, OS, networking, and Microsoft 365
• Familiarity with TCP/IP, DNS, DHCP, VPNs, firewalls, and endpoint security
• Strong troubleshooting, communication, and problem-solving skills
• Ability to work in a fast-paced environment

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