Supervisor

Riyadh, Saudi Arabia · Posted 26 Oct 2026

About the job

A Service Desk Supervisor is needed for a remote operations support team in Riyadh.

Responsibilities

• Oversee service desk operations
• Support the team
• Manage critical escalations
• Ensure timely communication
• Manage shift handovers

Requirements

• Experience in service desk operations or similar
• Strong English communication skills
• Familiarity with ServiceNow or similar platforms
• Previous team supervision experience
• Saudi nationality preferred

Benefits

• Preference given to Saudi nationals
• Remote work arrangement
• Rotating day and night shifts

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