Sadad L1 & L2 Application Support

Esolglobal · Riyadh, Saudi Arabia · Posted 22 Oct 2026

About the job

The company is seeking L1 and L2 Application Support specialists for its SADAD system in Riyadh, Saudi Arabia.

Responsibilities

• Provide L1 and L2 application support
• Handle transaction processing and workflow
• Troubleshoot technical issues
• Resolve customer escalations
• Manage Elastic and Service Desk
• Support eChannel services

Requirements

• 2-5 years of experience
• Corporate Banking Product knowledge
• Transaction Processing skills
• SADAD and Payment Gateway support
• Technical Troubleshooting skills
• Arabic speaking and writing skills

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