Operations Support Engineer / L2 Support

Esolglobal · Jeddah, Saudi Arabia · Posted 9 Oct 2026

About the job

An Operations Support Engineer/L2 Support role is available in Jeddah, Saudi Arabia.

Responsibilities

• Troubleshoot technical issues
• Provide L2 support
• Analyze Windows Event Viewer logs
• Support hardware and peripherals
• Assist with Active Directory management
• Perform basic MS SQL tasks

Requirements

• years experience in IT Operations/Technical Support
• Knowledge of Windows Server and Windows Client
• L1/L2 Support and troubleshooting skills
• Familiarity with Active Directory, TCP/IP, DNS, and DHCP
• Basic MS SQL skills
• Comfortable with shift-based and on-call support

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