Customer Service Representative to Join our Team

Freshhouse · Al Khobar, Saudi Arabia · Posted 13 Oct 2026

About the job

Customer Service Representative at Qaws Trading Co. (Freshhouse), a healthy dining and meal subscription company.

Responsibilities

• Provide subscriber support and manage accounts.
• Resolve complaints and feedback tactfully.
• Coordinate with branches, kitchen, and delivery drivers.
• Respond to customer inquiries across all channels.
• Log and report incidents and recurring feedback.
• Ensure timely meal subscriptions and quality standards.

Requirements

• Proven customer service experience, preferably in F&B or subscription-based models.
• Strong communication and active listening skills.
• Critical thinking and problem-solving abilities.
• Proficiency in customer service software and standard business applications.
• Ability to work full-time on-site in Al Khobar

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