Customer Service Representative

Tayfapp · Riyadh, Saudi Arabia · Posted 21 Oct 2026

About the job

Customer Service Representative role at Ataba Wellness Company in Riyadh.

Responsibilities

• Follow up on consultations and medical appointments
• Ensure quality of communication between patients and medical staff
• Handle customer inquiries and complaints
• Resolve issues professionally and quickly
• Coordinate with medical, technical, and administrative teams
• Maintain patient information confidentiality

Requirements

• Diploma or Bachelor's degree in Business Administration, Marketing, or related fields
• At least one year of customer service experience
• Previous experience in health sector or telemedicine services is preferred
• Excellent spoken and written Arabic
• Good English language proficiency
• Strong communication and customer handling skills

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