Customer Service Representative

Riyadh, Saudi Arabia · Posted 24 Oct 2026

About the job

Customer Service Manager role at a company in Riyadh, overseeing regional service operations.

Responsibilities

• Manage regional customer service operations
• Supervise service centers and field teams
• Handle customer issues and complaints
• Monitor service performance
• Prepare performance reports
• Train and manage customer service staff

Requirements

• Diploma in business or related field
• 8+ years in customer service or related field
• Leadership & Management Skills
• Strong communication (verbal & written)
• Analytical Skills
• Time management

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