Customer Service Representative

Jeddah, Saudi Arabia · Posted 1 Nov 2026

About the job

A customer service representative is needed for an e-commerce company in Jeddah.

Responsibilities

• Handle customer inquiries through social media
• Convert inquiries into sales
• Coordinate with shipping companies
• Track orders and ensure timely delivery
• Handle customer complaints
• Follow up on pending orders

Requirements

• Female candidates only
• Good English communication skills
• Arabic speaking and writing skills are a plus
• Previous customer service or sales experience preferred
• Good communication and customer-handling skills
• Reliable internet connection

Benefits

• Full-time position
• Remote work arrangement
• No location restrictions

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