Customer Care Supervisor
Fmcg · Saudi Arabia · Posted 20 Oct 2026
About the job
A Customer Care Supervisor is needed by a company in Saudi Arabia to oversee customer service operations.
Responsibilities
- Supervise daily customer care activities
- Coordinate with logistics and sales departments
- Manage order processing and returns
- Ensure operational efficiency
- Resolve customer concerns
- Maintain service quality
Requirements
- Proven experience in customer care operations
- Proficiency in Microsoft Excel
- Experience in order processing and returns management
- Good understanding of delivery coordination and customer service
- Excellent English communication skills
- Strong leadership and organizational abilities
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