Collections Advisor

Tamara · Riyadh, Saudi Arabia · Posted 15 Oct 2026

About the job

The Collections Advisor role is with Tamara, a leading fintech platform in Saudi Arabia and the GCC region.

Responsibilities

• Make daily calls to customers to recover overdue payments
• Contact customers via multiple channels to remind them of outstanding payments
• Document customer interactions and update CRM systems
• Escalate unresolved cases to team lead or concerned departments
• Ensure compliance with collection guidelines and policies
• Meet daily and monthly collection targets

Requirements

• Bachelor's degree (preferred)
• 1-2 years of experience in debt collection or customer service
• Fluency in Arabic and English
• Strong convincing and problem-solving skills
• Familiarity with CRM tools and dialer systems (preferred)
• Understanding of MS Excel (preferred)

Benefits

• Competitive salary and performance-based incentives
• Opportunity to work with a fast-growing fintech
• Modern workspace, training, and growth opportunities
• Exposure to multi-national customer interactions

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