Application Support Specialist

Esolglobal · Riyadh, Saudi Arabia · Posted 22 Oct 2026

About the job

An Application Support Specialist is needed for a company in Riyadh, Saudi Arabia, to provide L1 and L2 support for corporate banking and payment systems.

Responsibilities

• Handle transaction processing and workflow management
• Support SADAD and payment gateway operations
• Perform technical troubleshooting and issue resolution
• Provide Level 1 (L1) and Level 2 (L2) application support
• Handle client escalations and ensure timely resolution of issues
• Ensure smooth operation of corporate banking systems

Requirements

• 2-5 years of experience in application support
• Knowledge of corporate banking products
• Experience with eChannel applications
• Familiarity with Elastic and Service Desk tools
• Strong problem-solving skills

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